Provides the responder with an understanding of the dynamics of working with others and obtaining the best from other people. Discusses handling day-to-day relationships, self- awareness, interpersonal skills, motivation, conflict styles, and how to use this knowledge to perform the mission as a Public Information Officer (PIO). Further explains methods of recognizing and dealing with stress reactions.
A discussion of the capabilities, requirements, and considerations for determining appropriate decontamination methods and means for a hazardous materials response. Examines the types, methods, and application of decontamination; reviews responder decontamination procedures (emergency and technical); reviews patient decontamination procedures (self-care, mass, and technical); decontamination site selection considerations; and the evaluation of the effectiveness of decontamination procedures.
Addresses aspects associated with communicating with the public during emergencies. These aspects include the mapping of critical messages, debunking myths, and the needs of the media. The requirements of Public Information Officers (PIO) are also examined, along with the personnel and equipment they may need for the successful completion of their function.
Medical Surge Management – examines the process for medical management of the immediate response phase of a mass trauma event. Explores considerations and challenges of establishing triage and life-saving interventions at the scene, transition of patients to healthcare facilities, and the prioritization and providing of emergency, life-saving treatment at a healthcare facility to do the most good for the most patients